(1) The administration of all grievances under Subsection 67-19a-202(1) occurs on the following four levels: (a) Level 1 - the supervisor; (b) Level 2 - the division director or the director's designee; (c) Level 3 - the agency director or the director's designee; and (d) Level 4 - the office.

(a) Level 1 - the supervisor;

(b) Level 2 - the division director or the director's designee;

(c) Level 3 - the agency director or the director's designee; and

(d) Level 4 - the office.

(2) (a) Except as provided in Subsection (2)(b) and Section 67-19a-501, an employee shall file a grievance or complaint at Level 1 and proceed through the levels of procedure within the applicable time limits provided in this chapter. (b) If a supervisor or division director is a subject of a grievance or complaint, the employee may proceed directly to Level 2 or Level 3, respectively.

(a) Except as provided in Subsection (2)(b) and Section 67-19a-501, an employee shall file a grievance or complaint at Level 1 and proceed through the levels of procedure within the applicable time limits provided in this chapter.

(b) If a supervisor or division director is a subject of a grievance or complaint, the employee may proceed directly to Level 2 or Level 3, respectively.

(3) A career service employee may advance all grievances to Level 3.

(4) In accordance with Section 67-19a-402.5 and subject to Section 67-21-4, a reporting employee may file a grievance alleging retaliatory action directly at Level 4.