Sec. 507.202. COMPLAINTS. (a) The executive council by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the executive council for the purpose of directing complaints to the executive council. The executive council may provide for that notice:
(1) on each registration form, application, or written contract for services of a person regulated by the executive council;
(2) on a sign prominently displayed in the place of business of a person regulated by the executive council; or
(3) in a bill for services provided by a person regulated by the executive council.
(b) The executive council shall list with its regular telephone number any toll-free telephone number established under other state law that may be called to present a complaint about a person regulated by the executive council.
Added by Acts 2019, 86th Leg., R.S., Ch. 768 (H.B. 1501), Sec. 1.001, eff. September 1, 2019.
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