Sec. 203.014. TOLL-FREE NUMBER. (a) The department shall establish a permanent, toll-free number for the purpose of receiving any information concerning the abuse, neglect, or exploitation of children in the custody of the department or housed in a local probation facility.
(b) The department shall ensure that:
(1) the toll-free number is prominently displayed in each department facility and each local probation facility;
(2) children in the custody of the department or housed in a local probation facility and employees of the department and the facility have confidential access to telephones for the purpose of calling the toll-free number; and
(3) the toll-free number is in operation and answered by staff 24 hours a day, every day of the year.
(c) The department shall share the complaints received on the toll-free number with the office of inspector general and the office of the independent ombudsman.
Added by Acts 2011, 82nd Leg., R.S., Ch. 85 (S.B. 653), Sec. 1.002, eff. September 1, 2011.
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