§ 40-8.13-3. Ombudsman process. EOHHS shall designate an ombudsperson to advocate for beneficiaries enrolled in a managed long-term care arrangement. The ombudsperson shall advocate for beneficiaries through complaint and appeal processes and ensure that necessary health care services are provided. At the time of enrollment, a managed care organization must inform enrollees of the availability of the ombudsperson, including contact information.
History of Section. (P.L. 2014, ch. 145, art. 18, § 6.)
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