(a) "Provider of telephone service" means a telephone corporation that provides intraLATA or local exchange telephone service to end-use customers.

(b) "Customer change of use charges" means intraLATA presubscribed interexchange carrier-change charges, that any provider of residential or single-line business telephone service levies upon the customer for the customer's change in intraLATA presubscribed interexchange carrier service or complete termination of that service.

(c) "Customer local calling plan" means any residential or single-line business telephone plan, exclusively for the purpose of completing regional intraLATA calls, offered by any telegraph corporation or telephone corporation, subject to section ninety of this article. 2. The commission shall conduct a study to analyze trends associated with customer change of use charges related to changes of a customer's local calling plan and determine the extent to which these changes take place and the actual cost for a provider of telephone service to make all the necessary changes associated with such a change. From its findings, the commission shall publish a report regarding the activity related to changes in local calling plans and the costs associated with the changes of such plans. The report must be published within one hundred twenty days of the effective date of this section. A copy of the report must be furnished to the temporary president of the senate, the speaker of the assembly, the chairperson of the senate standing committee on energy and telecommunications, and the chairperson of the assembly standing committee on corporations, authorities and commissions. 3. In cases where the customer's calling plan was altered by, or on behalf of, a telegraph corporation and/or telephone corporation subject to section ninety of this article, other than the customer's provider of telephone service, the telegraph corporation or telephone corporation shall pay the customer change of use charges to the provider of telephone service. 4. The commission shall notify customers of its findings on its official world wide web website.