Each health maintenance organization shall establish:
1. A system for resolving complaints which complies with the provisions of NRS 695G.200 to 695G.230, inclusive; and
2. A system for conducting external reviews of adverse determinations that complies with the provisions of NRS 695G.241 to 695G.310, inclusive.
(Added to NRS by 1973, 1253; A 1997, 311; 2003, 778; 2011, 3395)
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