Effective 28 Aug 2019

288.247. Electronic document transmission and filing requirements — investigations of protested issues and fraud, appeals decided. — 1. Except as otherwise required by law, any notice, determination, decision, or other paper required to be mailed by the division to an employing unit or claimant under this chapter may be transmitted solely by electronic means to any employing unit or claimant, unless an alternative method of transmittal is requested by the employing unit or claimant. The date the division transmits such notice, determination, decision, or other paper shall be the date of mailing or notification.

2. Any protest, notice of appeal, or other paper required to be filed with the division under this chapter may be filed by electronic means to the website specified by the division. The date and time of receipt shall be determined by the division's computer system.

3. Any function required to be performed by a representative of the division under this chapter may be performed by the computer or other automated means programmed and tested by a representative of the division, office of administration, or a vendor retained to perform such programming under the direction of the division or office of administration. However, any issue raised by an employer in a timely protest and any issue of fraud under section 288.380 shall be decided by a deputy of the division after investigation. Further, any appeal to a determination issued by the division or deputy shall be decided by an order or decision of an appeals referee after an opportunity for a fair hearing as provided in section 288.190.

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(L. 2019 S.B. 90)