Sec. 2705.
(1) The department shall develop metrics for all of the following:
(a) Environmental impacts.
(b) Process performance. For a permit program, process performance shall include all of the following:
(i) A calculation of the department's per-permit cost to administer the program.
(ii) A review of the timeliness of the permit process from receipt to approval or denial of a permit application.
(c) A review of service practices affecting regulated persons and the general public.
(2) The department shall post on its website the metrics developed for the purposes of subsection (1).
History: Add. 2011, Act 248, Imd. Eff. Dec. 8, 2011 Popular Name: Act 451Popular Name: NREPA
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