§ 8-404. Authorization -- Change in customer service

MD Pub Util Code § 8-404 (2019) (N/A)
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Unless the telephone company or reseller complies with authorization and confirmation procedures adopted by the Commission and by federal law and regulation, a telephone company or reseller may not, on behalf of a customer:

(1)    change, or direct another telephone company or reseller to change, the customer’s telephone company or reseller;

(2)    select a telecommunications service option for which the telephone company or reseller imposes a charge; or

(3)    change the person who bills the customer or the customer’s billing arrangement.