(a) When the Commission receives a claim, the Commission:
(1) may investigate the claim; and
(2) on application of any party to the claim, shall order a hearing.
(b) (1) The Commission shall make or deny an award within 30 days:
(i) after the mailing of the notice of the filing of a claim; or
(ii) if a hearing is held, after the hearing is concluded.
(2) The decision shall be recorded in the principal office of the Commission, and a copy of the decision shall be sent to each party’s attorney of record or, if the party is unrepresented, to the party:
(i) by first–class mail; or
(ii) by electronic means, if the party’s attorney of record consents or, if the party is unrepresented, the party consents.
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