§ 10-503. Prohibited acts

MD Ins Code § 10-503 (2019) (N/A)
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(a)    An adjuster, appraiser, or insurance producer or employee of an insurer may not:

(1)    recommend the use of a specific repair service or source for the repair or replacement of property damage to a motor vehicle without informing the claimant or insured that the claimant or insured does not have to use the recommended repair service or source;

(2)    require that an appraisal or repair be made in a specific repair shop;

(3)    require that a claimant or insured use a specific contractor or repair shop for a repair service or repair product; or

(4)    intimidate, coerce, or threaten a claimant or insured to use a specific contractor or repair shop for a repair service or repair product.

(b)    An adjuster or appraiser may not accept a gratuity or other form of remuneration from a repair service for recommending that repair service to a claimant or insured.