(a) The Customer Council shall:
(1) review the products and services of Maryland Correctional Enterprises;
(2) advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;
(3) recommend new products and services;
(4) annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;
(5) recommend sales, marketing, and customer satisfaction initiatives;
(6) annually review the Maryland Correctional Enterprises business plan; and
(7) serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.
(b) The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.
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