Chapter 13. Unfair Practices

Chapter 13. Unfair Practices

9-32-13-1. Requiring purchase of equipment, part, or accessory as a condition of sale
9-32-13-2. Willful failure of dealer to perform vehicle delivery and preparation obligations
9-32-13-3. Willful failure of dealer to perform warranty obligations
9-32-13-4. Sale of motor vehicle having trade name or mark for which dealer lacks franchise
9-32-13-5. Willful failure of dealer to perform fiduciary duty to collect and remit gross retail tax
9-32-13-6. Sale, exchange, or transfer by dealer of rebuilt vehicle without disclosure that vehicle was rebuilt
9-32-13-7. Document preparation fees
9-32-13-8. Violation of deceptive franchise practices provisions
9-32-13-9. Manufacturer or distributor coercing dealers to order
9-32-13-10. Manufacturer or distributor requiring changes in capital structure or financing
9-32-13-11. Manufacturer or distributor requiring changes in dealer management
9-32-13-12. Restraint by manufacturer or distributor of sale or transfer of interest by dealer
9-32-13-13. Manufacturer or distributor preventing dealer from fair competition
9-32-13-14. Employment by manufacturer or distributor of person who is not certified
9-32-13-15. Retail rates
9-32-13-15.5. Compensation for warranty services
9-32-13-16. Contract for uniform warranty reimbursement policy
9-32-13-17. Payment or disapproval of dealer claims; basis of disapproval; notice of disappoval; appeals, audits, and chargebacks
9-32-13-18. Selling motor vehicle to unlicensed person for resale; adverse action or discrimination against customer when customer intends to resell motor vehicle or export to foreign country
9-32-13-19. Failure to indemnify and hold harmless dealer for losses, costs, and expenses from suit for defect
9-32-13-20. False, deceptive, or misleading advertising; deceptive acts or practices
9-32-13-21. Unfair practices of employees, agents, officers, partners, or representatives
9-32-13-22. Franchise termination; right of first refusal
9-32-13-23. Unfair practices by manufacturer, distributor, officer, or agent
9-32-13-24. Relocation of new motor vehicle dealers
9-32-13-25. Acting, offering to act as, or professing to be a broker of motor vehicles
9-32-13-26. Fraud or deceit, untrue statements of material fact or omission
9-32-13-27. Canceling, terminating, or refusing to renew franchise; renewal, replacement, or succeeding franchise
9-32-13-28. Dealer requesting payment for manufacturer or distributor following termination, cancellation, or nonrenewal of franchise; discontinuance of line make
9-32-13-29. Manufacturer or distributor terminates, cancels, or fails to renew a franchise between the manufacturer or distributor and dealer; exceptions
9-32-13-30. Manufacturer or distributor may not require or coerce improvements to dealer's facilities or signs or franchisor image elements; exceptions
9-32-13-31. Complaint of unfair practice; investigation

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