Sec. 4. The bureau shall establish and administer a complaint process for the following:
(1) An individual that receives services from an entity with funds provided through the division or under the authority of the division.
(2) An entity that has entered into a provider agreement under IC 12-15-11 to provide Medicaid in-home waiver services.
(3) An individual or entity certified, licensed, or otherwise approved by the division.
As added by P.L.243-2003, SEC.12.
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