20-1691.12. Insurance producer training course requirements

A. An individual may not sell, solicit or negotiate long-term care insurance unless the individual:

1. Is licensed as an insurance producer for accident and health or sickness.

2. Has completed eight hours of initial long-term care training.

3. Has completed four hours of long-term care training in each two-year period succeeding July 1, 2009, after the two-year period within which the individual completed the initial long-term care training.

B. An individual may satisfy the training requirement prescribed in subsection A of this section only by completing an approved continuing education course that is offered by an approved provider pursuant to chapter 18 of this title. The completion of such a course may also satisfy the insurance continuing education requirement prescribed by chapter 18 of this title.

C. The training courses required by subsection A of this section consist of topics that are related to long-term care insurance, long-term care services and, if applicable, qualified state long-term care insurance partnership programs including, as consistent with the minimum standards that apply to approved continuing education courses developed by the continuing education review committee pursuant to section 20-2905:

1. State and federal rules and requirements and the relationship between qualified state long-term care insurance partnership programs and other public and private coverage of long-term care services, including medicaid.

2. Available long-term care services and long-term care service providers.

3. Changes or improvements in long-term care services or long-term care service providers.

4. Alternatives to the purchase of private long-term care insurance.

5. The effect of inflation on benefits and the importance of inflation protection.

6. Consumer suitability standards and guidelines.

D. An insurer that is subject to this article shall obtain verification that an insurance producer received training that is required by subsection A of this section before the insurance producer is permitted to sell, solicit or negotiate the insurer's long-term care products.

E. An insurer that is subject to this article shall maintain and make available to the director on request sufficient records with respect to the training of insurance producers who sell, solicit or negotiate the insurer's long-term care insurance products to allow the department to provide assurance to the Arizona health care cost containment system administration that the insurance producers have received the training prescribed by this section.

F. A nonresident insurance producer's satisfaction of a substantially similar long-term care training requirement of any other state satisfies the nonresident insurance producer's long-term care training requirement as prescribed by this section.