11-1921. Subscriber complaints
A. A subscriber may submit complaints about video service to any of the following:
1. The county where the subscriber resides.
2. The attorney general.
3. The federal communications commission.
4. Other authorities as provided by law.
B. A county may choose to monitor and assist subscribers with the subscriber service standards pursuant to 47 Code of Federal Regulations section 76.309(c) or to be identified on bills to subscribers as the local franchise authority for a service area consistent with rules of the federal communications commission.
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