§ 135.349 - Flight attendants: Initial and transition ground training.

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Initial and transition ground training for flight attendants must include instruction in at least the following—

General subjects—

The authority of the pilot in command; and

Passenger handling, including procedures to be followed in handling deranged persons or other persons whose conduct might jeopardize safety.

For each aircraft type—

A general description of the aircraft emphasizing physical characteristics that may have a bearing on ditching, evacuation, and inflight emergency procedures and on other related duties;

The use of both the public address system and the means of communicating with other flight crewmembers, including emergency means in the case of attempted hijacking or other unusual situations; and

Proper use of electrical galley equipment and the controls for cabin heat and ventilation.