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Section 1303 - Statewide mental health crisis line operational standards.

UT Code § 62A-15-1303 (2019) (N/A)
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(1) the following individuals are available to staff and answer calls to the statewide mental health crisis line 24 hours per day, 365 days per calendar year: (a) mental health therapists; or (b) crisis workers;

(a) mental health therapists; or

(b) crisis workers;

(2) a sufficient amount of staff is available to ensure that when an individual calls the statewide mental health crisis line, regardless of the time, date, or number of individuals trying to simultaneously access the statewide mental health crisis line, an individual described in Subsection (1) answers the call without the caller first: (a) waiting on hold; or (b) being screened by an individual other than a mental health therapist or crisis worker; and

(a) waiting on hold; or

(b) being screened by an individual other than a mental health therapist or crisis worker; and

(3) the statewide mental health crisis line has capacity to accept all calls that local mental health crisis lines route to the statewide mental health crisis line.

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Section 1302 - Contracts for statewide mental health crisis line -- Crisis worker qualification or certification.
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