§ 20.604 - How is an applicant or recipient notified that benefits or services are denied or changed?

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If the Bureau increases, decreases, suspends, or terminates financial assistance, the social services worker must mail or hand deliver to the applicant or recipient a written notice of the action. The notice must:

State the action taken, the effective date, and the reason(s) for the decision;

Inform the applicant or recipient of the right to request a hearing if dissatisfied with the decision;

Advise the applicant or recipient of the right to be represented by an authorized representative at no expense to the Bureau;

Include the address of the local Superintendent or his/her designated representative to whom the request for a hearing must be submitted;

Advise the applicant or recipient that failure to request a hearing within 20 days of the date of the notice will cause the decision to become final and not subject to appeal under 25 CFR part 2; and

Be delivered to the applicant 20 days in advance of the effective date of the action.