The Member may receive telephone consultations concerning legal matters for their business during regular, non-holiday office hours—including preexisting conditions. This includes both in-state and out-of-state business matters but does not include Specialized Phone Consultations. The Member may receive phone consultations from the Provider Law Firm on an unlimited number of business topics relating to a small business issue, interest, or other income producing activity. This includes the ownership of the business, corporate entity, or venture, regardless of the full-time or part-time nature of the business. Consultations are available to the extent the Provider Law Firm deems it necessary to adequately advise the Member on the legal matter. One per subject/situation—up to 30 minutes per call.

The Member may receive a total of 5 specialized telephone consultations per year, with each phone call up to 30 minutes in length and each phone call addressing one specialized legal topic. Examples of Specialized Phone Consultation topics include: (1) Tax; (2) Copyright; (3) Trademark; (4) Patents; (5) Antitrust; (6) Immigration; (7) International; (8) Securities; (9) Legal issues outside of the member's state of residence or the principal place of business.

The Member may receive up to one hour of legal research services per covered phone consultation, if the Provider Attorney determines such legal research is necessary to properly advise the Member on the small business legal matter.

The Member may submit to the Provider Law Firm for review up to 40 legal documents per Membership Year (no more than 10 per month) related to business matters and in which the Member is named as a contracting party, with each document being no more than 25 pages in length. The Member must send only a copy of the document to be reviewed and must keep the original document. The Provider Law Firm will review the copy of the document and advise the Member by phone call. Legal advice will be provided by the Provider Law Firm on any areas of concern, the legal implications of those provisions of the document, and the document’s compliance with state and federal law. The following documents and related legal services are excluded from and not covered by the document review service: • Documents that are more than 25 pages in length, as well as those that exceed the allotted 40 per year or 10 per month, will be provided at a flat rate of $75 dollars per document. • Documents in ongoing court proceedings or lawsuits or administrative proceedings are not covered. Examples of documents that are not covered include, without limitation, petitions, complaints, motions or other requests for relief, subpoenas, discovery requests or responses, applications for injunctive relief, applications for restraining orders, show cause orders, proposed judgments, and other matters submitted for judicial determination. • Revisions or amendments to the documents, or the negotiation of the terms of the documents reviewed by the Provider Law Firm are not covered. • Any matters for which legal services are provided under other provisions of the Small Business Outside General Counsel Legal Plan Contract are not covered.

If, in the professional opinion of the Provider Attorney, a letter written or a phone call made on behalf of the Member would be of further assistance on the legal matter, the Member is entitled to 40 per Membership Year (no more than 10 per month), each on a unique business matter, and with one follow-up letter or telephone call to each if a response is received by a third-party. Additional letters or phone calls beyond the 40 provided per year or 10 provided per month can be provided at a flat rate of $75 per letter or phone call. Debt Collection Letters and Specialized Phone Consultations are specifically excluded from this legal service.

The Provider Law Firm can prepare one copyright application for the Member per Membership Year. Additional copyright applications can be prepared for a flat attorney fee of $250. Other fees and expenses—including filing fees, search fees, opinion letters, and legal assistant/paralegal fees—are separate and are not included or discounted.

The Provider Law Firm can prepare one trademark application for the Member per Membership Year. Additional trademark applications can be prepared for a flat attorney fee of $250. Other fees and expenses—including filing fees, search fees, opinion letters, and legal assistant/paralegal fees—are separate and are not included or discounted.

The Provider Law Firm can prepare an employee handbook and any updates or revisions—customized to the applicable laws in the state of the Member’s principal place of business—once per Membership Year for the flat fee of $500.

The Provider Law Firm will prepare custom legal contracts for the Member—with each contract up to 25 pages in length—for the flat fee of $250 per contract.

The Member will receive up to 50 hours of legal services from the Provider Law Firm when the Member is notified in writing by the Internal Revenue Service (IRS) of an audit, investigation, or examination of the Member’s tax return. This IRS Audit Legal Service includes: • One hour within the first 30 days of enrollment for consultation, advice, and assistance. • Up to 5 hours of representation or negotiation in an audit, beginning on the 31st day following enrollment. • Up to 44 hours of Trial Time for trial appearance services when the IRS sues the Member or, after paying the disputed tax, the Member sues the IRS. Trial Time is defined as Provider Attorney time rendered in defense of a covered lawsuit, beginning on the date of jury selection in a jury trial or opening statements in a nonjury trial, and ending on the date of the jury verdict or bench (judge) decision. Trial Time is limited to 8 hours per day and may include Provider Attorney time spent in and out of the courtroom. The following matters are excluded from the IRS Audit Legal Service: • Garnishment, attachment, or any other post-judgment relief action. • Charges of tax fraud or income tax evasion. • Preexisting Conditions, which, for purposes of the IRS Audit Legal Service, includes any event, investigation, or notice from the IRS that the Member knew of or had been notified of prior to the Effective Date. • Audits, examinations, or investigations in which a professional tax preparer or an IRS enrolled agent is making a defense available to the Member. • Requests by the IRS asking for additional information to be provided by mail or telephone before written notification of an audit is received by the Member.

The Member may have up to 15 collection letters (in-state and out-of-state) per month prepared by the Provider Attorney. Additional collection letters beyond the 15 per month can be provided at a flat rate of $75 per collection letter.

The Provider Law Firm will file an initial Beneficial Ownership Information Report (BOIR) on behalf of the Member. Updated Reports, Corrected Reports, Newly Exempt Entity Reports, and any other filings are not included but are eligible for 25% off the Provider Law Firm's standard hourly attorney fee.

The Member has the right to receive a 25% discount off the Provider Law Firm's standard hourly attorney fee for business legal services that are not otherwise covered by the Small Business Outside General Counsel Plan. The 25% discount is available during the Eligibility Period unless the Small Business Outside General Counsel Legal Plan Contract explicitly states that it is not available. The 25% discount is not available for contingency fee matters or flat fee arrangements, which may be negotiated at a separate rate with the Provider Law Firm. The Member is responsible for paying court costs, fines, and related fees. Depending on the Member's legal needs, a retainer fee or fee deposit may be required by the Provider Law Firm prior to services being rendered under this discount. The Provider Law Firm is responsible for determining the amount of the retainer fee or fee deposit and any other anticipated costs.